Preventive Maintenance Contract (PMC), including:
- One scheduled annual standard PMC visit with DSC sensor / Calorimeter calibration (factory procedure).
- A 15% discount on spare parts and consumables during the year covered by the PMC and for the unit included in the contract.
- A repair visit (curative maintenance, excluding breakdowns due to pollution or misuse) including travel and labor, not exceeding one day, and applicable during the period covered by the contract.
- Priority service scheduling (versus other customers that are not under a service agreement).
Nota :
- The services are taken for instruments that are clean, accessible and in working order. Exchanged consumables shall be invoiced at the price in effect on the day of the work intervention.
- Damages on the unit due to misuse and sample pollution are not covered by the contract.
- A 5% discount will be granted on any service contract purchased at the time of the equipment sale.
- A 5% discount will be granted on any future contract testing during the year covered by the PMC.