ABOUT US
KEP TECHNOLOGIES AND ITS BRANDS
KEP Technologies, a family-owned company founded by passionate visionaries and building on a rich 30-year history, is renowned for its innovative industrial solutions. The company mainly targets industrial groups and research institutes, offering them products for materials characterization, industrial control and radioactivity measurement, through its Setaram, Setsmart and Setsafe brands. Our solutions are carefully designed, based on the team's multidisciplinary skills and multiple technological expertises. KEP values the human aspect within its teams, guaranteeing close collaboration with its customers for products suited to their needs.
Why selling our products online?
We have set up this e-commerce site to offer you an innovative solution for placing your orders. Thanks to this platform, you benefit from a new, simple and fast access to the most relevant products and services to ensure optimal use of our brands' equipment. By opting for this modern, digitalized approach, we aim to offer you a seamless experience, accessible at all times, to meet your needs quickly and efficiently.
PRODUCTS, QUALITY AND CERTIFICATIONS
The products offered on our e-commerce site are manufactured in the same factories and by the same teams responsible for the production of items marketed via our traditional channels. These solutions benefit from the same rigorous manufacturing and control processes, guaranteeing the highest product quality. Whether you buy online or through our traditional channels, you can count on the reliability and precision of our products. Customer satisfaction is our top priority, and we are committed to providing solutions that meet the highest standards. Explore our catalog with confidence, we're here to support you in your measurement and control needs.
ISO 9001
In compliance with ISO 9001:2015, we have implemented a set of quality processes that enable us to provide products and services delivered at the quality and performance levels expected by our CUSTOMERS.
KEP Technologies' management is committed, through its quality policy, to maintaining a system of continuous improvement of its products and services, and to listening to and striving for the full satisfaction of its customers and partners.
CEFRI-E
It is essential that we control the radiological risks of our activities for our staff, our CUSTOMERS and our service providers. We also make every effort to ensure that our teams work in an environment that enables them to maintain our quality objectives, while complying with our CUSTOMER's regulations and the constraints of this environment.
Our CEFRI-E certification, obtained in 2015, was recognition of our ability to carry out work under ionizing radiation and meet applicable regulatory requirements. This certification is based on an assessment of the organizational arrangements put in place to ensure ongoing compliance with service requirements in the nuclear field, and more specifically the medical and dosimetric monitoring and training of categorized personnel.
SERVICES AND SOLUTIONS
High-quality equipment becomes a global solution if it's accompanied by the right service, designed to guarantee optimum performance throughout its life cycle. With our support and maintenance solutions, you can be sure of getting the most out of your equipment, day after day.
Users training
Setaram
Setaram offers customized training courses to help you master your thermal analysis, calorimetry and gas sorption instruments. Led by experts, these sessions combine theory and practice, and are tailored to your specific needs. You'll learn how to program analyses, process data and carry out maintenance operations. On-site training is also available to ensure rapid integration of your team. For more information, please visit our website .
Setsmart
Setsmart offers training sessions for your teams once your equipment has been installed. These training sessions cover a range of subjects, such as automation and human-machine interface, and can take place at your premises or on site. At the same time, Setsmart offers advice to help you find the right solutions using the latest technologies. For more information, please visit our website.
Setsafe
Setsafe trains your teams to ensure that your solutions operate smoothly. After installation, detailed user manuals are provided, and training courses are available on a range of subjects, including sensors and radiation protection. What's more, Setsafe offers advice tailored to the evolving needs of the nuclear industry, so that we can provide you with innovative and relevant solutions. For further details, please visit our website.
Services
Installation
We are committed to providing you with full support during the installation and commissioning of your equipment. Qualification of solutions includes rigorous testing to ensure they meet our standards. We also devote part of the installation time to introducing you to the equipment, its software and the best operating practices that will enable you to get the most out of it.
Our teams carry out these installations worldwide, following strict procedures and complying with safety standards.
Warranty
We guarantee that our products are free from manufacturing defects at the time of delivery for a period of one year from that date. This warranty applies provided that the products have been properly received, handled, stored and maintained in accordance with our recommendations. Under certain conditions, we can offer an extension of this initial one-year warranty period.
Maintenance contracts
Our one-year maintenance contracts are designed to help you keep your equipment in perfect operating condition! Each contract level includes an annual on-site preventive maintenance visit, as well as various services and discounts on spare parts during the coverage period. This ensures optimum operation of your equipment all year round. For example, the various levels of maintenance contracts for Setaram brand equipment are detailed below.